Frequently Asked Questions

GOT A QUESTION? Check our most frequently asked questions here, if you still need help then please contact us at info@dousedcandleco.com.

Candle Care

The small amounts of soot given off by a candle are just small carbon particles and are not considered to be harmful. 

Just remember that trimming your wicks before every burn and not burning for more than 4 hours at a time will drastically reduce the amount of soot a candle produces. Almost any candle will produce a level of soot if the flame is disturbed.

For safety purposes we recommend not burning you can for more than 4 consecutive hours. If you would like to burn your candle for more than 4 hours we ask that you extinguish the flame, allow to cool, and trim the wick. Then feel free to light and burn for up to another 4 hours. 

Following these steps will also increase the overall burn time fo your candle. 

General

All ingredients used in our candle making process are sourced from companies here in the states.

At this time we do not have a walk in location but are working with retailers to stock our products locally in and around the Houston area.

All of our signature collection products are hand made, packaged, and shipped locally from the Houston area. We do not have a production facility that is open to the public but do share much or our production process via of social media accounts. 

We are always excited to connect with retailers and other creative entities. To get more information or join us please reach out via email at info@dousedcandleco.com

Absolutely! Reach out to use via email for more information on our current campaigns and promotions. 

Pricing

Discounts are available. Please contact us for pricing, quantity, and customizations. We can customize orders for weddings, baby showers, business favors, or holiday gift giving.